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Air Freight Charges

Malaysia - China

Regular/Sensitive

China

>= 1kg RM48.00 / kg
Delivery Time 14-21 Working days
Start shipping from 2kg (For branded cosmetics and clothes)

Regular/Sensitive

Qinghai, Ganxiao, Ningxia, Inner Mongolia

>= 1kg RM48.00 / kg RM5.00 / each
Delivery Time 14-21 Working days
Start shipping from 2kg (For branded cosmetics and clothes)

Regular/Sensitive

Xinjiang, Tibet

>= 1kg RM48.00 / kg RM10.00 / each
Delivery Time 14-21 Working days
Start shipping from 2kg (For branded cosmetics and clothes)

Regular/Sensitive

China

>= 1kg RM38.00 / kg
Delivery Time 14-21 Working days
Start shipping from 2kg

Regular/Sensitive

Qinghai, Ganxiao, Ningxia, Inner Mongolia

>= 1kg RM38.00 / kg RM5.00 / each
Delivery Time 14-21 Working days
Start shipping from 2kg

Regular/Sensitive

Xinjiang, Tibet

>= 1kg RM38.00 / kg RM10.00 / each
Delivery Time 14-21 Working days
Start shipping from 2kg

Airfreight charges: RM35/kg , min 2KG/parcel

*Shipping fee is calculated per kilogram. For example, if the item is 1.1 kilograms, will be charged as 2 kilograms of it.

Shipping fee calculation, such as: item with 3kg(item costed RM90), shipping fee=(3 x RM35) + (RM90 x 10%) = RM114

Delivery Time 7-10Working days (Uncontrollable customs clearance or other factors and remote areas are not counted in the normal statute of limitations)
Surcharge applies for selected area

Qinghai, Ganxiao, Ningxia, Inner Mongolia (Additional RM4/kg)

Xinjiang, Tibet (Additional RM10/kg)

General merchandise, food, infant milk powder, clothing and bags are subject to a 10% comprehensive cross-border e-commerce tax.

Certain high-end cosmetics (including eye shadows, lipsticks) / serums / eye creams, etc. are 24% cross-border e-commerce comprehensive tax.

The minimum charge is start from 2 kg(RM70)and above

Item allowed to be shipped:

Food, snacks, infant milk powder, coffee,tongkat ali coffee, Malaysian brand health products, daily supplies, shoes, clothes/bags/watches(Light luxury), decorations, local specialty, skin care products, perfume, home appliances, latex pillow, mattress, etc.

Precautions for filling in the declared items and recipient information
Goods must declare the product brand, model, specification, and price such as: Old towm white coffee(38g x 15) - 20packs, Abbott 1 infant formula900g - 6tins, Nike football jersey(S)-3sets
Recipient and Declare Information The recipient must be a Chinese citizen and the real recipient's name, phone number, and ID number must be the same (real name verification is required if necessary)
Precautions

1. Shipment's weight determine by comparing actual weight and Dimensional Weight, charge whichever is higher.

2. Ensure that the goods are well packed.

3. Loss and damage compensation issued by Malaysia to China: Depending on the product, the maximum is RM 400. The damage caused by the transportation of the goods will not be borne. Customers must make their own packaging.

4. The total value of a package cannot exceed 5000 RMB, the weight cannot exceed 20kg, and the single side cannot exceed 70cm.

5. Import and export goods must be specified in the name of the goods, and must be declared truthfully to ensure smooth customs clearance and safe delivery of your goods. If the declared product name does not match the actual consignment name, or the declared value is lowered by the destination China Customs judges that there is a false or under-reporting behavior, and your goods may face risks such as delays in customs clearance, customs deduction, and fines. The sender shall bear the responsibility for the violation of relevant laws and regulations due to the false declaration/low declaration of the value of the goods; if this causes losses to the company, The company reserves the right to pursue relevant responsibilities from the sender.

6. If any prohibited goods is found, our company reserves the right to intercept and return the package, and the shipping cost involved in the return of the package will be borne by the sender.

7. The above quotation already includes the shipping cost in China.

Compensation and Insurance

1. The maximum compensation amount is RM400/parcel, free of shipping and tax.

2. Insurance premium: 5% of the declared value of the package (if the total value of the package is RM200, the insurance premium is: RM200*5% = RM10)

3. The consignee must inspect the package, and must refuse to accept the bad or short package before signing for it, and the signed package cannot be appealed or settled.

4. Calculated based on the date when the last parcel logistics routing information stays, all lost/undelivered parcels will take 30 days to investigate and compensate.

Reminder

1. No responsibility for the damage caused by the transportation of the goods, the customer must do the packaging by himself.

2. The consequences of the violations involved, including customs confiscation, forfeiture, destruction, etc., will not be compensated.

3. If contraband is found, our company has the right to intercept and return the original packaging, and the shipping cost involved in the return of the package will be borne by the sender.

4. Insurance: 5% of the invoice amount (optional, need to be purchased separately)

5. The consignor shall be responsible for the accuracy of the information provided or declared, and shall be responsible for any false information or inaccurate declaration.

6. If you need any further inquiries, please feel free to contact us.

Extra cost
1. Packing Charges(include carton box):

2kg box RM 5.50

5kg box RM11.00

10kg box RM16.00

16kg box RM20.00

Repacking fee - Export is requires standard Boxes. No sensitive words such as wine, chemicals, tobacco, liquids, etc. should be printed on the box. If there is repackaging, the cost will be calculated as shown as above.

2. Reprint YTO Label:

RM 6.50 per label

After the YTO bill is printed, if there is any change, such as changing the address, the consignee's information, etc., if the YTO bill needs to be reprinted, it will be charged separately.

3. Return Cargo:

RM 12 / parcel

Courier charges if any:

below 3kg RM9.50

additional KG RM2.50

If the goods need to be returned after they are in the warehouse, a return fee will be levied.

4. Storage charges:

RM 1.50 / KG / Month

Extra charges will be applied on the parcel which is stored in warehouse more than one months.