Airfreight charges: RM35/kg , min 2KG/parcel
*Shipping fee is calculated per kilogram. For example, if
the item is 1.1 kilograms, will be charged as 2 kilograms of it.
Shipping fee calculation, such as: item with 3kg(item costed
RM90), shipping fee=(3 x RM35) + (RM90 x 10%) = RM114
|7-10Working days (Uncontrollable customs clearance or other factors and remote areas are not counted in the normal statute of limitations) |
Qinghai, Ganxiao, Ningxia, Inner Mongolia （Additional
Xinjiang, Tibet （Additional RM10/kg）
General merchandise, food, infant milk powder, clothing and
bags are subject to a 10% comprehensive cross-border e-commerce
Certain high-end cosmetics (including eye shadows,
lipsticks) / serums / eye creams, etc. are 24% cross-border
e-commerce comprehensive tax.
The minimum charge is start from 2 kg(RM70)and above
Item allowed to be shipped:
Food, snacks, infant milk powder, coffee,tongkat ali coffee,
Malaysian brand health products, daily supplies, shoes,
clothes/bags/watches(Light luxury), decorations, local specialty,
skin care products, perfume, home appliances, latex pillow,
|Goods must declare the product brand, model, specification, and price
||such as: Old towm white coffee(38g x 15) - 20packs, Abbott 1 infant formula900g - 6tins, Nike football jersey(S)-3sets |
|Recipient and Declare Information
||The recipient must be a Chinese citizen and the real recipient's name, phone number, and ID number must be the same (real name verification is required if necessary) |
1. Shipment's weight determine by comparing actual weight
and Dimensional Weight, charge whichever is higher.
2. Ensure that the goods are well packed.
3. Loss and damage compensation issued by Malaysia to China:
Depending on the product, the maximum is RM 400. The damage caused
by the transportation of the goods will not be borne. Customers
must make their own packaging.
4. The total value of a package cannot exceed 5000 RMB, the
weight cannot exceed 20kg, and the single side cannot exceed 70cm.
5. Import and export goods must be specified in the name of
the goods, and must be declared truthfully to ensure smooth
customs clearance and safe delivery of your goods. If the declared
product name does not match the actual consignment name, or the
declared value is lowered by the destination China Customs judges
that there is a false or under-reporting behavior, and your goods
may face risks such as delays in customs clearance, customs
deduction, and fines. The sender shall bear the responsibility for
the violation of relevant laws and regulations due to the false
declaration/low declaration of the value of the goods; if this
causes losses to the company, The company reserves the right to
pursue relevant responsibilities from the sender.
6. If any prohibited goods is found, our company reserves
the right to intercept and return the package, and the shipping
cost involved in the return of the package will be borne by the
7. The above quotation already includes the shipping cost in
1. The maximum compensation amount is RM400/parcel, free of
shipping and tax.
2. Insurance premium: 5% of the declared value of the
package (if the total value of the package is RM200, the insurance
premium is: RM200*5% = RM10)
3. The consignee must inspect the package, and must refuse
to accept the bad or short package before signing for it, and the
signed package cannot be appealed or settled.
4. Calculated based on the date when the last parcel
logistics routing information stays, all lost/undelivered parcels
will take 30 days to investigate and compensate.
1. No responsibility for the damage caused by the
transportation of the goods, the customer must do the packaging by
2. The consequences of the violations involved, including
customs confiscation, forfeiture, destruction, etc., will not be
3. If contraband is found, our company has the right to
intercept and return the original packaging, and the shipping cost
involved in the return of the package will be borne by the sender.
4. Insurance: 5% of the invoice amount (optional, need to be
5. The consignor shall be responsible for the accuracy of
the information provided or declared, and shall be responsible for
any false information or inaccurate declaration.
6. If you need any further inquiries, please feel free to
|1. Packing Charges(include carton box):
2kg box RM 5.50
5kg box RM11.00
10kg box RM16.00
16kg box RM20.00
Repacking fee - Export is requires standard Boxes. No
sensitive words such as wine, chemicals, tobacco, liquids, etc.
should be printed on the box. If there is repackaging, the cost
will be calculated as shown as above.
|2. Reprint YTO Label:
RM 6.50 per label
After the YTO bill is printed, if there is any change, such
as changing the address, the consignee's information, etc., if the
YTO bill needs to be reprinted, it will be charged separately.
|3. Return Cargo:
RM 12 / parcel
Courier charges if any：
below 3kg RM9.50
additional KG RM2.50
If the goods need to be returned after they are in the
warehouse, a return fee will be levied.
|4. Storage charges:
RM 1.50 / KG / Month
Extra charges will be applied on the parcel which is stored
in warehouse more than one months.