Shipment's weight determine by comparing actual
weight and Dimensional Weight,
charge whichever is higher.
If too much parcel(s) which is unable to pack together, will
have to pack separately. Total charges based on total summary of
Dimensional Weight is calculated after the shipment is packaged
using formula (Height x Width x Length)cm ÷ 6000
Half-Dimensional Weight is charged based on actual weight and Dimensional Weight divided by 2
Example：Parcel A, Actual
Weight is 4kg
|40cm x 40cm x
Half-Dimensional Weight calculation: (4kg + 8kg) ÷ 2 =
Additional Service (Optional)
Packing with additional boxes will be charged RM6.5/box
This service can be optional.
If you are worried about the fragility of the package, you
can choose to pack an extra box.
*Attention: The original box will not be removed, it's packed
with extra box.
If your item is too big to fit in the box, charges will not
South Korea Shipping Process
- Purchase goods with Korean sellers > Provide them our
South Korea's warehouse address and label your account marker and
arrange delivery to the warehouse > login to www.mii2u.com.my > Submit shipping
- All goods will be transfer to our Malaysia's
warehouse(Klang) > Inform customer the shipping fee > Waiting for
payment > Proceed delivery once payment confirmed > Customer
received goods order
- *Once goods are reached South Korea's warehouse will be
arranged and stored in our Malaysia's warehouse(Shah Alam)
- *Once goods are reached Shah Alam, we will proceed picking
and packing according to the submitted shipping order before
Basic instructions before shipping
- 1. Number of flights per
- 2. How to calculate Half-Dimensional Weight?
Calculation：(Height x Width x Length)/6000 + actual weight /2 =
- - How to calculate Full-Dimensional Weight? (Height x
Width x Length)/6000 = Dimensional Weight
- - Attention： Shipment's weight determine by comparing
actual weight and Dimensional Weight, charge whichever is higher.
- 3. How to calculate Free-Dimensional Weight? According to
actual weight of each package
- 4. Regular Goods，foods，cosmetics，skin care products are
allowed to use air freight for shipping
- - If the customer concealed a false report of the
consignment with prohibited goods such as, drugs, flammables, high
pressure gas (spray), all legal responsibilities shall be borne by
- 5. The Korean warehouse will not provide services for
unpacking and reducing the volume.
- 6. Please fill in your account marker for each package.
- 7. Volume: calculate by Half-Dimensional Weight
- 8. What can't be shipped?
- - Weapons, drugs, batteries, sprays, perfume, essential
oil, candles, alcoholic beverage
- 9. Sensitve goods can be shipped?
- - masks, skin care product, foods, health products etc.
Under-receipt of goods
- 1. The corresponding product name of the goods is required
on the invoice, and it will not be accepted if it is not declared
- 2. Please give feedback within 48 hours from the date of
receipt by the recipient, and you must sign the note in the
presence of the courier. The package is damaged and the photo is
provided to us. Overdue will not be accepted.
- 3. After acceptance, our company will ask the freight
forwarders of each unit-courier company / Korean operation
warehouse / local recipient / dispatcher to confirm whether it is
- 4.If it is true, it will be compensated according to the
value of the lost goods(the upper limit of compensation for the
declare value is USD50)
Lost of entire goods
- It will be compensated according to the value of the lost
goods(the upper limit of compensation for the declare value is
- The full shipping cost of the ticket will not be refunded.
If you cannot bear this risk, please insure yourself.
- Attention： Pallet goods need to be banded by the
manufacturer. If there is no banding, we will do the banding at
the airport. The cost is RM40/pallet.
- Ordinary small parcels/boxes are packed for free
- If you need to arrange self pick-up, you can get consult
from customer service, specific address, cargo weight/carton
number. Our company will quote the specific delivery cost
according to the distance.
Terms & Conditions
- Air Freight start shipping from lowest 1kg (unit
calculation method: 1.1kg , 1.2kg , 1.5kg in 2kg)
- Shipment's weight determine by comparing actual weight and
Dimensions Weight, charge whichever is higher.
- The Actual weight and Dimensions Weight calculations will
be based on the measurement of the warehouse as the final standard.
- Additional charge for packing with sack(RM4/each).
- Air Freight to Malaysia included customs clearance and
delivery door to door service, Tax Not Included.
- If the sender falsifies, the additional costs incurred for
reporting the reasons, and refusal to pay taxes will be borne by
- All sensitive goods are found to be returned, fined, and
confiscated are not related to our company, the Air Freight Charges
is not refundable (cost has been generated), if you need to
reschedule the sensitive goods services, the sender needs to re-pay
the freight charges again.
- The above freight charges does not include destination tax,
fines, other miscellaneous fees and return fees and damage fees
caused by the recipient. If the above fees are refused by
recipient, the cost will automatically transfer to the sender and
the sender must be pay without any reason.
- Note: Glass and mirrors are not accepted for shipment. If
the customer insists to ship, he/she needs to bear the risk by own
(protection layer such as wooden racking is required)
- Note: In the rainy season, please make sure to prepare
water-proof packaging before shipping in order to avoid damage to
the goods during the transfer process, if have any damage of the
goods no compensation cannot be applied.
- Any goods sampled or confiscated by the Customs will not be
able to apply for compensation.
- Weapons, animals, plants, currency, flammables, high
pressure gas (spray), dangerous goods, alcohol, drugs, tobacco,
white powder and all IATA restricted items are prohibited items.
- Before received the parcel, you need to check that the
parcel is in good condition. If you find that the parcel is
unusual, please indicate the problem on the consignment slip, photo
taken, parcel weighed and submit to our customer service within 48
- For high value items, please seek for customer service
Kindly Reminder: Dear customers must ask customer
service if they don't understand any problem. If the customer doesn't
ask or confirm with us about the wrong channel or service, our company
will not be responsible for it. Our website also has a detailed list,
please read it, thank you!