Air Freight Charges

Surcharge applies for selected area:Qinghai, Ganxiao, Ningxia, Inner Mongolia （Additional RM7/kg）

Xinjiang, Tibet （Additional RM10/kg）

14-21Working Days*

(Uncontrollable customs clearance or other factors and remote areas are not counted in the normal statute of limitations)

1. The recipient must be a Chinese citizen and the real recipient's name, phone number, and ID number must be the same (real name verification is required if necessary)

2. Required the proof of the goods

3. The recipient must be a Chinese citizen（18 years old and above）

4. Required the ic copy of the recipient(front and back side)

1. Shipment's weight determine by comparing actual weight and Dimensional Weight, charge whichever is higher.

2. Dimensional Weight is calculated after the shipment is packaged using formula (Height x Width x Length)cm ÷ 5000

1. Packing specifications:

- Wind oil, ointment, medicated oil, etc., maximum 6 bottles

- Traditional health care products, capsules, etc., maximum 6 pieces

- CDs maximum 6 pieces （with additional charge）

2. Branded skin care products, cosmetics, etc., or branded clothing

- Maximum 3~4pieces/per parcel, sport shoes maximum 1 pair/per parcel

3. This small package is mainly for regular goods, and the packing specification is recommended to be controlled within 5kg：

- The maximum net weight of 1~2 stages of infant milk powder is 1.9 kg/per parcel

- The maximum net weight of 3~5 stages of infant milk powder is 3.6 kg/per parcel

- For brewed beverages, maximum 8 packs/per parcel

- For health products, maximum 6/per parcel

- For cosmetic products, or branded clothing must ship by Luxury Channel, TM48/kg, maximum 3-4/per parcel

- For sport shoes, maximum 1 pair/per parcel

1. The maximum compensation amount is 3 times of the shipping fee.

2. The consignee must inspect the package, and must refuse to accept the bad or short package before signing for it, and the signed package cannot be appealed or settled.

3. Calculated based on the date when the last parcel logistics routing information stays, all lost/undelivered parcels will take 60 days to investigate and compensate.

1. No responsibility for the damage caused by the transportation of the goods, the customer must do the packaging by himself.

2. The consequences of the violations involved, including customs confiscation, forfeiture, destruction, etc., will not be compensated.

3. If contraband is found, our company has the right to intercept and return the original packaging, and the shipping cost involved in the return of the package will be borne by the sender.