Sea Freight Charges - Private Shipping

Additional taxable amount will be charged.

Taxable amount charges based on 9% of total declare value + clearance fee SGD 40 per cbm(Receiver may direct pay to custom).

The minimum charge for private shipping in Singapore is 0.50 cubic meters, for exceeded will be calculated start from 1 cubic meter.

Special items: food (anything that comes into contact with the mouth), plants, etc. require a permit from the customer.

General cargo accepts separate customs declaration, please consult to get the quotation!

Reminder

1. The above quotations are all unit prices, settled in RMB, and can be issued in general. If necessary, please contact and confirm in advance, which will take effect from October 19, 2021; charging standard: minimum consumption 0.5cbm, more than 0.5cbm will be charged as 1cbm; over 0.5cbm 1cbm, the part of less than 0.1cbm will be charged according to the 0.1 digit, such as 1.03 will be charged at 1.1; the calculation method of overweight: actual weight/500KG = billed cubic number;

2. If the size of a single piece is ≥250 or ≥130*80CM or the actual weight exceeds 100KG, an overlength and overweight fee of RMB100 /ticket will be charged; please check in advance before shipping oversize, overweight, and overlength;

3. Delivery time: The waiting time for the vehicle to arrive at the consignee's address is too long, and the goods will return to the warehouse. A delivery fee of SGD60 or more will be charged for secondary delivery. The cost incurred by the actual address shall prevail.

4. The delivery of over-length and over-weight goods requires additional charges, and the actual charges in Singapore shall prevail;

5. Shipping schedule: every Monday to Saturday (loading every day), voyage: starting from the next day after loading, about 10-12 days to arrive at the door; the goods arrive in Singapore within three days of the warehouse free of charge, more than three days, each party every day SGD10 (calculated from the fourth day)

Private Shipping

Regular Goods / Sensitive Goods

 

 

Regular goods	clothing, shoes, furniture, maternal and child supplies, sporting goods, magnet-free goods, books, electrical appliances(without battery)
Sensitive goods	ceramics, toilets, marble electric cars, ATVs, coin machines, doll machines (special charges RM80/cbm) , liquid / powder, cosmetics, food, beverages , chemistry, perfume, nutrition/health products, pesticides, tires, face mask， (all branded products, customs filling sensitive customs clearance), medical products
Prohibited Goods	tobacco, explosive objects, dangerous goods, animals, tobacco, drugs, air-conditioning refrigerants, alcohol, plants, logs, white powder, medicine, meat, pure battery, lithium battery, medicine, high pressure gas(spray), toy guns, perfume

Attention: If you want to ship a large number of batteries, please contact to our customer service first

Private shipping timeliness and delivery

Private shipping process from loading to customs - customs → sailing → customs clearance → arrival → delivery → warehousing →

* Reminder: If there are customs investigations, weather effects, uncontrollable factors, will lead to time-varying deviations.

* Extra charge for trucks that cannot be transported to the island or some remote areas. Some remote areas can be confirmed by consulting customer service.

 

Important notice for Private Sea Freight

• The minimum charge for private shipping in Singapore is 0.50 cubic meters.
• 1m³ allow maximum weight of 500kg
• Package weight and volume calculations will be based on warehouse measurements as the final standard.
• When the customer receives the goods, the difference of 1cm is normal. Because the handling process squeezes the collision, the box will inevitably change.
• Private shipping is charge after shipped, and it needs to be confirmed before the order is placed. Once shipped, it cannot be replaced to Air Freight.
• If the fragile goods or the easily crushed goods, long items are damaged or burst during transportation, this case will not be able to apply for compensation. Therefore, the fragile goods and the goods that are easily crushed should be packaged well or using wooden frame/wooden box.
• Note: Glass and mirrors are not accepted for shipment. If the customer insists to ship, he/she needs to bear the risk by own (protection layer such as wooden racking is required)
• Goods are delivered to ground floor, please communicate with the driver if you need help to move your parcel upstairs.
• We do not provide Forklift for lifting heavy items for unloading.If the customer buys a single item or a large item of more than 100KG, he needs to bring his own forklift and human unloading, and the driver only assists in unloading.
• When the actual weight cube is larger than the volume, we will use the weight/500 as the unit of 1 cubic. *Once the delivery is confirmed,recipient unable to receive, the second delivery cost will be borne by the recipient.
• Note: In the rainy season, please make sure to prepare water-proof packaging before shipping in order to avoid damage to the goods during the transfer process, if have any damage of the goods no compensation cannot be applied.
• The goods confiscated by the customs is can not apply for compensation.
• Additional charge for packing with sack(RM4/each), box(RM5/each).
• If the goods are lost, they will be compensated according to 30% of declaration price of the goods. (Only for goods which are lost, exclude goods are damaged or customs confiscation) For safety reasons, it is recommended to purchase insurance and apply for full compensation (freight charges is non-refundable). Insurance premium is calculated at 3.5% of the value of the goods. For imitation brand and all branded item not insured are not eligible for claims of compensation.
• Before received the parcel, you need to check that the parcel is in good condition. If you find that the parcel is unusual, please indicate the problem on the consignment slip, photo taken, parcel weighed and submit to our customer service within 48 hours.
• Each parcel provided with free storage service up to 60 days. After the deadline, it will be charged RM 1 / day for each parcel, maximum up to 30 days, only allow to be stored up to 90 days. Expired parcel will be destroyed without notice.
• For high value items, please seek for customer service assistance.
• Removed Outside and Inside Packaging not available.
• Kindly Reminder: Dear customers must ask customer service if they don't understand any problem. If the customer doesn't ask or confirm with us about the wrong channel or service, our company will not be responsible for it. Our website also has a detailed list, please read it, thank you!